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[15:33:55] <pinchartl> hi
[15:35:02] <Kev> Hi.
[15:35:25] <pinchartl> in addition to the usual gmail.com <-> jabber.org S2S issues (any progress on that issue ? :-)), I also experience message loss in the gmail.com -> jabber.org direction :-/
[15:36:03] <Kev> I have a theory for the gmail S2S issues, but I've not tested it.
[15:36:32] <Kev> But message loss would imply an S2S issue - in what way do they seem different?
[15:37:48] <Kev> (The backup process on jabber.org has been taking over the machine recently, causing connectivity issues for a small period - I believe that gmail essentially blacklists s2s for a shortish period when it can't establish a connection, so I suspect that the backup issue causes gmail to refuse to connect to jabber.org, and not reattempt for a while after)
[15:38:16] <Kev> (The backups have been tamed now, I believe, so if you still see gmail s2s issues I'd be interested to hear what you see)
[15:38:39] <pinchartl> up to now all complains I've received from gmail.com contacts is that they got delivery notification errors back. message loss is a new one
[15:38:56] <pinchartl> ok
[15:39:17] <pinchartl> I've had a gmail.com <-> jabber.org S2S issue yesterday evening (CET timezone)
[15:39:25] <pinchartl> I'll make sure I notify you if this happens again
[15:39:26] <Kev> Starting, say, tomorrow :)
[15:39:28] <Kev> Thanks.
[15:39:36] <Kev> Well, I think it's solved now, but I don't think it was solved yesterday.
[15:40:13] <pinchartl> I'll cross my fingers :-)
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[20:27:00] <pinchartl> Kev: I got this from jabber.org a minute ago
[20:27:03] <pinchartl> Remote server not found. A remote server or service specified as part or all of the JID of the intended recipient does not exist.
[20:27:21] <pinchartl> when sending a message stanza to a gmail.com contact
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[20:43:29] <brlancer> pinchartl: Are you still having trouble? I'm not an admin, I just want to get it fixed
[20:44:12] <pinchartl> brlancer: yes I do
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[20:50:22] <brlancer> I can msg between jabber.o and gmail.c but it's very lagged ; some users are showing online, some aren't
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[20:51:50] <ThurahT> not just jabber.org jabber.se <-> gtalk totally died some time ago.
[20:52:25] <ThurahT> took at least 15 minutes before contacts started showing again.
[20:53:02] <ThurahT> I think it's something google does to force everyone to use their servers.. It's all a conspiracy.
[20:53:12] <ThurahT> : )
[20:54:35] <pinchartl> I met a gtalk SRE a couple of weeks ago and totally forgot to ask him for his business card :-(
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[20:59:47] <Kev> ThurahT: Oh, that's very useful to know, thanks.
[21:00:02] <ThurahT> the conspiracy part? : )
[21:00:06] <Kev> So it's not a jabber.org problem, that's a relief :)
[21:00:42] <pinchartl> Kev: don't claim victory too soon :-)
[21:00:49] <ThurahT> I am not saying it is not. I just noticed that it is not only jabber.org.. : )
[21:01:09] <pinchartl> Kev: do you have S2S logging enabled on jabber.org ? I can give you the JID of the contact that returned the above error message, with the time stamp
[21:03:05] <ThurahT> I wonder if gtalk users have disconnections between themselves as often as other servers have.. Still many child deceases I think.
[21:04:22] <ThurahT> one day I maybe will get a gmail account..
[21:05:14] <pinchartl> ThurahT: that would be surrendering :-)
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[21:06:37] <Kev> pinchartl: We have some logging on jabber.org, but the vast number of connections that come and go make interpreting it a bit of a nuisance.
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[21:07:21] <ThurahT> sure would.. but only to check connectivity of course
[21:07:47] <pinchartl> Kev: diagnosing the problem without logs will be difficult
[21:08:03] <pinchartl> you just need a good log analyser :-)
[21:08:06] <Kev> Diagnosing *with* logs will likely be difficult :)
[21:08:22] <Kev> Yes, I should write one of those, maybe (I work for the company that produces the server software).
[21:08:43] <ThurahT> my last message was in response to pinchartl..
[21:10:21] <pinchartl> then you can write that using the PR budget. jabber.org is quite bad PR nowadays :-S
[21:10:43] <ThurahT> I can imagine that the communication between googles own server isn't a piece of cake either. Who knows what happens in there.
[21:11:21] <pinchartl> ThurahT: google has a very good monitoring, test and debugging infrastructure
[21:12:00] <Kev> pinchartl: AFAIK, there are two open issues with jabber.org - one is gtalk issues (which ThurahT at least suggests may be Google-side), and the other is that some people's Offline Message setting doesn't stick.
[21:12:04] <ThurahT> Yea.. who's side where u on again..? : )
[21:12:23] <brlancer> I very rarely have trouble with my gmail account - unless it's trying to communicate with jabber.org :/
[21:12:44] <ThurahT> OR the third that it was a jabber.se issue.. : )
[21:12:58] <pinchartl> Kev: are you in touch with gtalk SREs ?
[21:13:54] <pinchartl> Kev: I'm having a chat with a gmail.com contact right now, and several messages in the gmail.com -> jabber.org direction are lost without any notification
[21:14:02] <Kev> pinchartl: I have some Google contacts, I don't know if they're SRE or not.
[21:16:26] <Kev> Anyway, I'm off to bed now.
[21:16:46] <Kev> pinchartl: Would you mind sending me a note with the GMT timestamp of when you were seeing issues, please?
[21:17:00] <Kev> Incoming mailto: in a PM (where you can't reply, due to room configuration).
[21:17:29] <pinchartl> Kev: sure. the timestamps I got now are approximate, I'll try to get better ones
[21:17:50] <Kev> Well, feel free to prod me as you get more information / if you find other issues.
[21:18:01] <pinchartl> sure, don't worry about that :-)
[21:18:06] <pinchartl> thanks in advance for your help
[21:18:33] <Kev> I don't actually use a jabber.org account for much, so I don't necessarily notice issues.
[21:19:07] <Kev> (Unless they're with the MUCs, which I do frequent)
[21:19:25] <Kev> Anyway, sleep time. Good night. Thanks in advance for the timestamps.
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[21:20:04] <ThurahT> TT: hello
[21:20:12] <TT> ThurahT: Hi
[21:21:23] <TT> for ever alone
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[21:21:40] <ThurahT> ..
[21:23:08] <ThurahT> gnight all
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[21:47:05] <pinchartl> /me is off to bed as well
[21:47:05] <pinchartl> but I'm pretty sure I'll be back :-)
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