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[17:24:44] <Sexman> 19:34 Sexman has joinedThe topic is: Welcome to the Jabber/XMPP help room! | Visit discuss@conference.jabber.org to talk about other topics. This room chats in English.
[17:26:07] <psa> can we help you?
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[19:48:29] <bgeuropefan\40jabber.org> I need some help with a Jabber.org Conference room.
[19:48:42] <louiz’> as
[19:48:43] <louiz’> k
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[19:50:35] <bgeuropefan\40jabber.org> Well the problem I/We keep having is it's refusing to allow us to connect to it. PSI keeps saying that there is an XML parsing error.
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[19:52:44] <bgeuropefan\40jabber.org> Anyone?
[19:55:18] <psa> bgeuropefan\40jabber.org: ?
[19:55:29] <psa> bgeuropefan\40jabber.org: what version of Psi?
[19:55:55] <psa> I've used Psi for years and I've never received such an error on joining a room here
[19:56:25] <bgeuropefan\40jabber.org> Not sure, but it happens across all clients
[19:56:40] <bgeuropefan\40jabber.org> PSi is the only one that give an error.
[19:57:46] <psa> weird
[19:57:50] <bgeuropefan\40jabber.org> v 0.14 for Mageia Linux
[19:58:13] <psa> what account are you joining from? you seem to have a jabber.org account, but perhaps you're trying to join from a different domain?
[19:58:19] <psa> brb
[19:58:39] <bgeuropefan\40jabber.org> This one.
[19:59:08] <bgeuropefan\40jabber.org> The room is bgwfans@conference.jabber.org there is a password too,
[19:59:35] <bgeuropefan\40jabber.org> I've tried a vanilla Psi install, but it still fails.
[20:00:31] <psa> let me try to join that room
[20:01:00] <bgeuropefan\40jabber.org> the password is "bigbadnessie"
[20:01:13] <psa> weird, I do get an XML parsing error -- we might have found a server bug :)
[20:01:19] <psa> /me turns on XML debug
[20:06:46] <psa> bgeuropefan\40jabber.org: I've poked the jabber.org admin team and we will see if we can fix this
[20:06:59] <bgeuropefan\40jabber.org> Okay thanks!
[20:07:14] <psa> I have not seen this problem before!
[20:08:18] <bgeuropefan\40jabber.org> That bad?
[20:08:25] <psa> not sure
[20:08:44] <psa> we'll do some testing and debugging
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[20:09:00] <bgeuropefan\40jabber.org> K
[20:09:32] <psa> bgeuropefan\40jabber.org: if you would like me to send you an update when we know more, please email me via stpeter@gmail.com
[20:09:51] <bgeuropefan\40jabber.org> Okay thanks, I will.
[20:10:15] <psa> sorry for the trouble
[20:10:51] <bgeuropefan\40jabber.org> No trouble, I sorta use to these kinds of issues.
[20:11:27] <psa> ok :)
[20:12:06] <bgeuropefan\40jabber.org> Email sent.
[20:12:43] <psa> thanks
[20:12:48] <psa> email received :)
[20:13:16] <bgeuropefan\40jabber.org> Thanks for your help.
[20:13:56] <bgeuropefan\40jabber.org> Would it be okay if I setup another room for the time being?
[20:14:45] <psa> oh sure
[20:15:04] <psa> the problem *might* be related to password protection on the room, but I can't say for sure
[20:15:10] <bgeuropefan\40jabber.org> Okay.
[20:16:02] <bgeuropefan\40jabber.org> I gotta go, thanks for your help.
[20:16:27] <psa> sure thing!
[20:16:31] <bgeuropefan\40jabber.org> Bye,
[20:16:37] <psa> we'll let you know what we discover
[20:16:39] <psa> bye!
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